Transform Customer Support with Video Assistance: Real-Time Solution
C-Zentrix’s Video Contact Center enables agents to upgrade regular chat conversations to video calls, providing a more interactive and personalized experience. The video call can be initiated through a web browser, mobile app, or SMS. Customers can use their mobile’s rear camera to show faulty parts, enabling agents to provide real-time diagnosis and support, ensuring faster and more accurate resolutions.
Visit now: https://www.c-zentrix.com/products/video-chat
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