How to Fix It QuickBooks Email Not Working

Do you often encounter the issue of the QuickBooks email not working? If so, don't worry! It's one of the common issues that a QuickBooks user might face due to a poor internet connection. Significantly, it blocks the required QuickBooks communication between multiple companies, buyers, vendors, etc. Because of this, users might experience several issues related to their workflow, impacting overall productivity. At such times, users need to take immediate action to fix the error, which this post will discuss. Continue reading till the end.

Call +1(866)409-5111 for immediate and customized QuickBooks assistance while facing issues like QuickBooks email not working.

What Does the QuickBooks Email Not Working Error Mean?

Email is one of the most convenient and effortless ways to share the required information with your business vendors, clients, and suppliers related to specific marketing and sales purposes. In QuickBooks, there is an available feature of email that helps users send their crucial sales forms, statements, promotional emails, and invoices directly to their clients. Unfortunately, there are certain factors that make QuickBooks email not working, leading to prominent impacts on the daily workflow and overall productivity.

At such times, users might notice an error pops up on their computer screen stating, "Couldn't sign you in. This browser or app may not be secure." One of the major causes of this problem might be the incomplete QuickBooks installation. Apart from this, there are multiple other causes of facing email errors in QuickBooks. Let's discuss them in the next section:

Why Do Users Face QuickBooks Email Not Working Error?

The following factors might cause QuickBooks email not working. Have a look to get better insights about this email error, which will help you take the necessary troubleshooting actions:

• As discussed above, the corrupted or incomplete QuickBooks software installation could trigger email errors in QuickBooks.
• The damaged, corrupt, or missing QuickBooks search index files won't let the users access the email feature within QuickBooks.
• Another reason for QuickBooks email errors is the corrupt or damaged Windows registry files.
• Sometimes, for system security, the Windows Firewall may block the respective QuickBooks services, including the email service, which might cause QuickBooks email not working.

What Methods Can Fix the QuickBooks Email Not Working Error?

Once you recognize what primarily can trigger the QuickBooks email not working, now start performing the methods below to get rid of this problem. Carefully perform the prompts below:

Solution 1 – Perform a Fresh QuickBooks Installation

As noted above, the QuickBooks email error could be a result of an incomplete QuickBooks installation. Thus, it's better to perform a fresh QuickBooks installation using the prompts below and fix the respective issues related to the email feature:

1. Initially, you must simultaneously press the Windows + R buttons on your keyboard, which will bring the Run Windows on your computer screen.
2. Next, enter the Control Panel within this Run window and continue hitting the Enter key. Afterward, you must go to the Programs and Features tab.
3. Now, hit this tab and opt for the Uninstall a Program option. After this, you must select the QuickBooks Desktop version that you're currently using on your computer. Choose the program from the list of all the installed application programs.
4. Following this, choose the Uninstall/Change icon while choosing the QuickBooks Desktop icon. Once done, you must click the Remove tab to terminate the software and all its services from your computer system.
5. Afterward, you need to uninstall QuickBooks and perform certain instructions or on-screen prompts that appear on your screen. By performing the steps, now finish the QuickBooks uninstallation process.
6. Finally, after the successful uninstallation of QuickBooks from your PC, now reinstall it properly. To do this, you must go to the Intuit QuickBooks product page and begin the reinstallation.
7. Now, once you install the software, open the same and access the email feature to verify the resolved QuickBooks email not working error; if it's still active, attempt the next method.

Solution 2 – Login to QuickBooks Desktop using Admin User Account

Using the QuickBooks Desktop software as an administrator will grant users the required administrative privileges and permissions to access services such as the email feature. However, if you're not logged in to the program with admin credentials, you might not be able to send emails in QuickBooks, leading to the respective errors:

1. Initially, you must close the QuickBooks Desktop software running and their open tabs.
2. Afterward, you must ensure that Outlook is not running on your computer system.
3. Following this, you must press the Windows button on the keyboard and open the Start menu.
4. Here, within the Search bar, type QuickBooks and press the Enter key. Following this, right-click the QuickBooks icon and select the location where the QuickBooks.exe file is saved.
5. Now, right-click the same and opt for the Properties alternative. Moving on, you must choose the Compatibility tab and select the box next to the Run this program as Administrator option.
6. Finally, after opting for the Run as administrator alternative, you need to hit the Apply button and then select the OK alternative to ensure all the steps are correctly followed.

Solution 3 – Wipe Off all the Junk Emails and Retry Accessing the Email

In case the above methods have failed to fix the QuickBooks email not working error, you must clear the junk mail and then try to access the email. For this, you must perform the prompts below:

1. You must begin this procedure by first moving to the Settings tab and then hitting the Account and Settings tab.
2. Afterward, you must move to the Company section, and from here, you must hit the Contact Info tab.
3. Continue to this, and then click the Edit option. Right after this, you need to clear all the junk company email files. Following this, you need to continue entering the desired address.
4. Following this hit the Save button, and then continue clicking the Done alternative.
5. Now, you need to test the working of the QuickBooks email feature by sending yourself any company file or transaction.

In a nutshell, it's understandable how the email feature in QuickBooks helps users effortlessly send crucial documents such as transactions, reports, and much more. Unfortunately, if any technical issue makes the QuickBooks email not working, it can significantly lead to problems for the users, impacting their overall productivity. You must try implementing the methods given above to fix this issue. But, if you face any issues while resolving this email error, you can reach out to QuickBooks live experts at +1(866)409-5111.